Refund and Cancellation Policy
Last updated 3 September 2026
This policy is issued by Sacred Timing, LLC (“Sacred Timing,” “we,” “us,” and “our”) and forms part of our Terms of Service.
1. Summary
You can preview a full week free before you buy, so Almanac purchases are final. Where the consumer law of your country gives you greater rights, that law applies. If something has gone wrong with your purchase, email info@sacredtiming.com.
2. Cancellation
The Sacred Timing Almanac is a one-time purchase covering the fixed coverage period stated at the time of purchase. It does not renew automatically, and you will not be charged again unless you choose to buy again. There is nothing to cancel.
We send reminder emails before your coverage ends. If you take no action, your Almanac simply stops receiving updates. No payment is taken.
If you would prefer not to receive the reminders, or would like your record removed sooner, email info@sacredtiming.com.
3. Almanac Purchases Are Final
Before buying, you may preview a full week free and see exactly what you would receive. The trial covers a complete week that has already ended, so you are evaluating real days you have lived through rather than taking the product on trust.
Because this preview is available, and because an Almanac is delivered to you in full as soon as it is prepared, purchases are final once your Almanac has been prepared.
4. Your Statutory Rights
Nothing in section 3 limits any right the law gives you. If the consumer law where you live entitles you to a refund, that law applies and this policy does not override it.
European Union and United Kingdom. You have 14 days to withdraw from a purchase. Because your Almanac is prepared and delivered immediately, you will be asked at checkout to consent to immediate delivery and to acknowledge that your right of withdrawal ends once delivery has begun. Consenting is your choice. If you prefer to keep the full 14-day period, you may say so, and your Almanac will be prepared after that period ends.
The withdrawl link will be provided when products are available for purchase. The same link will be included in your purchase confirmation email. The provider is the seller for the transaction, which is why the withdrawal function is located there. You will receive written acknowledgement of your request by email. You may also email info@sacredtiming.com and we will assist you.
Readings are a service rather than a file, and the same 14-day right applies. If you request that your reading take place within those 14 days and it does, the right of withdrawal ends once the reading has taken place. Readings are paid for through a separate payment processor, so to withdraw from a reading, email info@sacredtiming.com.
Australia. Australian consumer guarantees cannot be excluded by this policy. If a product is faulty, is not as described, or does not do what it is supposed to do, you are entitled to a remedy under Australian law.
Other countries. If your local consumer law gives you a right to cancel or to a refund, that right applies regardless of this policy.
5. When We Issue Refunds
Regardless of section 3, we will refund you in the following situations:
Your Almanac was never delivered, or was calculated for the wrong location because of an error on our part.
You were charged twice.
A change we make cuts your coverage short. You will be refunded for the portion you did not receive, without needing to ask.
Something else has gone wrong. Contact us and tell us what happened.
We may also issue a refund as a goodwill gesture where the circumstances warrant it. Doing so once does not create an obligation to do so again.
Refunds issued by the payment provider. As seller for Almanac purchases, the payment provider may also issue a refund at its own discretion under its own terms. Nothing in this policy limits that.
6. Readings
A reading is a scheduled appointment, so different terms apply. Your booking confirmation email contains links to reschedule or cancel.
To reschedule or cancel, please give at least 48 hours’ notice. Your payment will be applied to a new time or refunded in full. With less than 48 hours’ notice, we will do our best to accommodate you, but the appointment may not be refundable, because the time was reserved for you and cannot be rebooked.
If we need to cancel or reschedule, you may choose a new time or a full refund.
If you are in the European Union or the United Kingdom, the 14-day right of withdrawal in section 4 takes precedence over this notice period. If your reading has not yet taken place and you are within the 14-day period, you may withdraw and receive a full refund.
7. How to Request a Refund
Email info@sacredtiming.com with the email address you used to purchase and the approximate date of purchase. There is no form to complete, and you need not explain more than you wish to.
Approved refunds are returned to the original payment method and typically appear within 5 to 10 business days, depending on your bank.
If you are not satisfied with our response, let us know and we will review the matter again. We would much rather resolve an issue directly than have you contact your card issuer.
8. Contact Us
Sacred Timing, LLC
2108 N St, Ste N
Sacramento, CA 95816
United States
Email: info@sacredtiming.com